INCIDENT #16137**Lightspeed Classroom** Classes not loading for OneRoster organizations.

Incident Report for Lightspeed Systems

Resolved

This incident has been resolved.
Posted Oct 23, 2026 - 09:58 CDT

Update

We are continuing to monitor for any further issues.
Posted Oct 23, 2026 - 08:49 CDT

Update

We are continuing to monitor for any further issues.
Posted Oct 23, 2026 - 08:38 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 23, 2026 - 08:38 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 23, 2026 - 08:18 CDT

Update

We are continuing to investigate this issue.
Posted Oct 23, 2026 - 08:03 CDT

Investigating

We are investigating an issue where classes are missing from the Lightspeed Classroom teacher dashboard. This affects only organizations using OneRoster sync. Our engineering team is working on a fix and will update you shortly.
Posted Oct 23, 2026 - 07:56 CDT
This incident affected: Lightspeed Classroom™.
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