Lightspeed Systems Service Status
All Systems Operational

About This Site

We know you rely on Lightspeed Systems solutions to do Amazing things so we continuously monitor our services internally as well as through 3rd party services. Interruptions in services, updates and maintenance announcements will be posted here.

We reserve Friday and Saturday nights from 8:00 pm CST to 2 am CST for regular maintenance. Regular maintenance is announced 72 hours in advance.

Our SLA can be found at https://www.lightspeedsystems.com/service-level-agreement/

Lightspeed Alert™ ? Operational
Lightspeed Classroom Management™ ? Operational
Lightspeed Digital Insight™ Operational
Lightspeed Filter™ Operational
Lightspeed MDM™ ? Operational
Lightspeed Customer Portal / Web Site Operational
Launch Dashboard Operational
Lightspeed Rocket™ ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 11, 2025

No incidents reported today.

Feb 10, 2025
Completed - This portion of the maintenance window is complete.
Feb 10, 21:13 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 21:00 CST
Scheduled - Our Engineering team will be performing database upgrades and maintenance to ensure optimal performance and reliability.

Impact

Lightspeed Systems Rocket (on-site hardware, not SmartShield) customers may experience inconsistent responses to unknown domains during the maintenance window.

Filtering, reporting, and device functionality will remain unaffected.

For any questions, please contact our support team.

Feb 5, 13:54 CST
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025
Completed - The scheduled maintenance has been completed.
Jan 29, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 03:00 CST
Scheduled - Lightspeed Insight (formerly Digital Insight) will undergo a maintenance window on Wednesday, January 29 at 3am Central as we release our new Approval Management page and features. We expect this window to last about an hour; during this period, users will not be able to access the platform or their Public Approved Applications lists. Data collection will not be impacted.
Jan 27, 10:48 CST
Jan 28, 2025

No incidents reported.