Lightspeed Systems Service Status
All Systems Operational

About This Site

We know you rely on Lightspeed Systems solutions to do Amazing things so we continuously monitor our services internally as well as through 3rd party services. Interruptions in services, updates and maintenance announcements will be posted here.

We reserve Friday and Saturday nights from 8:00 pm CST to 2 am CST for regular maintenance. Regular maintenance is announced 72 hours in advance.

Our SLA can be found at https://www.lightspeedsystems.com/sla/

Lightspeed Alert™ ? Operational
Lightspeed Analytics™ Operational
Lightspeed Digital Insight™ Operational
Lightspeed Classroom Management™ ? Operational
Lightspeed Filter™ Operational
Lightspeed MDM™ ? Operational
Lightspeed Customer Portal / Web Site Operational
Launch Dashboard Operational
Lightspeed Rocket™ ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Classroom upgrade Feb 23, 2024 18:30 - Feb 26, 2024 18:30 CST
The Lightspeed engineering team will be making upgrades to Classroom. This upgrade process will start the evening of February 23, 2024.

During the maintenance window we request that no new updates be made to Web Rules.

No action is required in order to prepare for this upgrade.

Posted on Feb 21, 2024 - 10:40 CST
Past Incidents
Feb 21, 2024

No incidents reported today.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.

Feb 8, 2024
Resolved - We are pleased to inform you that the issue has been resolved and we can confirm that all our systems are now fully operational.

As part of our commitment to providing you with the best possible service, we will be conducting an internal investigation of this incident to identify the root cause and make any necessary improvements to our system to prevent or minimize the likelihood of a recurrence in the future.

Thank you for your patience and understanding during this time. If you have any further questions or concerns, please reach out to our support team.

Feb 8, 11:03 CST
Monitoring - Our engineering team have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

Feb 8, 09:29 CST
Investigating - We are actively investigating reports that Lightspeed Filter Dashboard may be experiencing latency/slow load times.

Our engineering team are working to resolve the issue and will provide another update shortly.

Feb 8, 09:11 CST
Feb 7, 2024

No incidents reported.