All Systems Operational

About This Site

We know you rely on Lightspeed Systems solutions to do Amazing things so we continuously monitor our services internally as well as through 3rd party services. Interruptions in services, updates and maintenance announcements will be posted here.

We reserve Thursday, Friday and Saturday nights from 8:00 pm CST to 2 am CST for regular maintenance. Regular maintenance is announced 72 hours in advance.

Our SLA can be found at https://www.lightspeedsystems.com/service-level-agreement/

Lightspeed Alert™ Operational
Lightspeed Classroom™ Operational
Lightspeed Filter™ Operational
Lightspeed Hall Monitor™ Operational
Lightspeed Insight™ Operational
Lightspeed LiveSafe™ Operational
Lightspeed MDM™ Operational
Lightspeed Rocket™ Operational
Lightspeed Signal™ Operational
Lightspeed StopIt™ Operational
Lightspeed Customer Portal / Web Site Operational
Launch Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

**Lightspeed** Planned maintenance - Lightspeed Filter Nov 16, 2026 17:30-19:00 CST

On Monday, November 16, between 5:30 PM and 7:00 PM Central Time, we’ll be upgrading part of the database infrastructure that supports Filter. This upgrade brings the latest security and stability updates to the platform.

What to expect: We expect the work to take less than 15 minutes. You may notice one or two very brief interruptions in the UI, a few seconds each, as services restart and reconnect. We’ve set aside the full window as a precaution. If you do experience an interruption, a refresh will resolve that issue. There will be no impact to filtering, data collection, or reporting.

What you need to do: Nothing. If you notice an issue after the window closes, please contact Support.

We’ll post updates on our status page, and will confirm when maintenance is complete.

Posted on Nov 13, 2026 - 15:21 CST

Nov 13, 2026

No incidents reported today.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

Resolved - This incident has been resolved.
Nov 6, 13:26 CST
Monitoring - Lightspeed Systems has reviewed the recently disclosed PHP vulnerabilities and confirmed that Rocket appliances and SmartShield are not impacted by these vulnerabilities.

We have applied the updated patches or removed affected systems from service, as appropriate, for systems within scope. To date, our review of related services has identified no indicators of compromise.

We will remain diligent and will continuously monitor the situation and our systems. We appreciate your trust in Lightspeed Systems.

Oct 21, 15:07 CDT

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.