Lightspeed Systems Status

All Systems Operational

About This Site

We know you rely on Lightspeed Systems solutions to do Amazing things so we continuously monitor our services internally as well as through 3rd party services. Interruptions in services, updates and maintenance announcements will be posted here.

We reserve Friday and Saturday nights from 8:00 pm CST to 2 am CST for regular maintenance. Regular maintenance is announced 72 hours in advance.

Our SLA can be found at https://www.lightspeedsystems.com/sla/

Lightspeed Alert™

Operational

Lightspeed Analytics™ Operational

Lightspeed Digital Insight™ Operational

Lightspeed Classroom Management™

Operational

Lightspeed Filter™ Operational

Lightspeed MDM™

Operational

Lightspeed Customer Portal / Web Site Operational

Launch Dashboard Operational

Lightspeed Rocket™

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 30, 2023

No incidents reported today.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

**Lightspeed Systems** Planned Maintenance – Mobile Manager

Completed - The scheduled maintenance has been completed.
Sep 23, 11:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 10:00 CDT

Scheduled - The Lightspeed Systems engineering team will be making upgrades to Lightspeed MDM™.

During this time, there will be interruptions in enrollments, policy applications and app downloads, but the Mobile Manager UI will continue to function and end users will be unaffected.

No action is required to prepare for this process.

We appreciate your patience as we conduct this work. Please continue to monitor status.lightspeedsystems.com for additional updates.
Sep 14, 08:51 CDT

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

Resolved - We are pleased to inform you that the issue has been resolved and we can confirm that all our systems are now fully operational.

As part of our commitment to providing you with the best possible service, we will be conducting an internal investigation of this incident to identify the root cause and make any necessary improvements to our system to prevent or minimize the likelihood of a recurrence in the future.

Thank you for your patience and understanding during this time. If you have any further questions or concerns, please reach out to our support team.
Sep 19, 15:50 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 14:47 CDT

Identified - We have identified an issue with a third party vendor that could cause login and/or latency in Filter and Classroom UI. We have opened a ticket with the vendor and will continue to update as we get more information
Sep 19, 13:24 CDT

Sep 18, 2023

Weekly Parent Report emails

Resolved - We have restored access to download the guardian CSV. Weekly Parent Report emails are currently in process of being generated and delivered.
Sep 18, 17:54 CDT

Identified - We have identified an issue causing our Weekly Parent Report emails to be delayed in sending. We are working on resolving this and will send out this week's emails soon. While we work on this issue, Guardian CSVs will be unavailable to download.
Sep 18, 14:10 CDT

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.