Lightspeed Systems Service Status

All Systems Operational

About This Site

We know you rely on Lightspeed Systems solutions to do Amazing things so we continuously monitor our services internally as well as through 3rd party services. Interruptions in services, updates and maintenance announcements will be posted here.

We reserve Thursday, Friday and Saturday nights from 8:00 pm CST to 2 am CST for regular maintenance. Regular maintenance is announced 72 hours in advance.

Our SLA can be found at https://www.lightspeedsystems.com/service-level-agreement/

Lightspeed Alert™ Operational
Lightspeed Classroom™ Operational
Lightspeed Filter™ Operational
Lightspeed Insight™ Operational
Lightspeed MDM™ Operational
Lightspeed Signal™ Operational
Lightspeed StopIt™ Operational
Lightspeed Customer Portal / Web Site Operational
Launch Dashboard Operational
Lightspeed Rocket™ Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 28, 2026

No incidents reported today.

May 27, 2026

No incidents reported.

May 26, 2026
Completed - The scheduled maintenance has been completed.
May 26, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 19:00 CDT
Scheduled - The Lightspeed engineering team will be making upgrades to Lightspeed STOPit, HELPme Admin, Admin apps and apps. This will take place on Tuesday May 26th, 2026 at 7:00pm CST.

During this time, access to STOPit and HELPme Admin, Admin apps, the web app, and app may be unavailable.

No action is required in order to prepare for this process.

The upgrade may take up to one hour to carry out and should be completed no later than Tuesday May 26th at 8:00pm CST.

We appreciate your patience as we conduct this work.

Please continue to monitor status.lightspeedsystems.com for additional updates.

May 13, 14:23 CDT
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
Completed - The scheduled maintenance has been completed.
May 22, 21:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 18:00 CDT
Scheduled - The Lightspeed engineering team will be making upgrades to MDM. This will take place on May 22, 2026 at 6 PM CST.

During this time, functionality in the product will be minimal, eg: administrators may intermittently be unable to access the product interface.

No action is required in order to prepare for this process.

The upgrade is expected to take 3.5 hours to carry out and should be completed no later than 9:30 PM CST

We appreciate your patience as we conduct this work.

Please continue to monitor status.lightspeedsystems.com for additional updates.

May 18, 09:30 CDT
May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.