Lightspeed Systems
All Systems Operational

About This Site

We know you rely on Lightspeed Systems solutions to do Amazing things so we continuously monitor our services internally as well as through 3rd party services. Interruptions in services, updates and maintenance announcements will be posted here.

We reserve Friday and Saturday nights from 8:00 pm CST to 2 am CST for regular maintenance. Regular maintenance is announced 72 hours in advance.

Our SLA can be found at http://www.lightspeedsystems.com/sla/

Uptime over the past 90 days. View historical uptime.
Analytics Operational
90 days ago
100.0 % uptime
Today
BYOD Filter Operational
Classroom ? Operational
Cloud Filter Operational
Launch Dashboard Operational
Lightspeed Systems Community Site / Web Site Operational
LSAccess.me Operational
Mobile Device Manager ? Operational
Relay Operational
Rocket ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Nov 19, 2019

No incidents reported today.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019
Analytics Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Nov 16, 12:38 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 18:01 CST
Scheduled - We will be upgrading the Analytics infrastructure to improve performance and stability. During this time, older Analytics data might appear incomplete while it is being migrate.

We have scheduled an extended maintenance window to accommodate the volume of data.

We appreciate your patience as we work to improve Analytics.

Thank you
Nov 12, 17:50 CST
Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019
BYOD hosted filter not accessible by some customers
Resolved - We have identified a sync issue that caused a few customer ids to not synchronize with BYOD filter. This has been resolved and these customer ids are now sync.

We apologize for the impact his has had on the affect customers.
Nov 7, 12:29 CST
Investigating - We are investigating reports from some customers that they are not able to access the BYOD hosted filter. We have confirmed this is not affecting all BYOD filter customers. Customers using Relay Rocket are not affected.

We will provide an update here once we have additional information.
Nov 7, 10:47 CST
Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

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