Lightspeed Systems Service Status
All Systems Operational

About This Site

We know you rely on Lightspeed Systems solutions to do Amazing things so we continuously monitor our services internally as well as through 3rd party services. Interruptions in services, updates and maintenance announcements will be posted here.

We reserve Friday and Saturday nights from 8:00 pm CST to 2 am CST for regular maintenance. Regular maintenance is announced 72 hours in advance.

Our SLA can be found at https://www.lightspeedsystems.com/sla/

Lightspeed Analytics™ Operational
Lightspeed Classroom Management™ ? Operational
Launch Dashboard Operational
Lightspeed Customer Portal / Web Site Operational
Lightspeed MDM™ ? Operational
Lightspeed Filter™ (Relay) Operational
Lightspeed Rocket™ ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Lightspeed’s COVID-19 Continuity of Services Mar 12, 15:18 - May 25, 09:18 CST
Update - We will be undergoing scheduled maintenance during this time.
Apr 1, 18:23 CDT
Scheduled - We know that COVID-19 is impacting schools around the world and that you are busily preparing to provide the best and safest education for your students, even during illness and potentially extended school closures.

You rely on us and our services to keep your students safe and we take that responsibility seriously. We have implemented processes to ensure uninterrupted services and support during the Coronavirus COVID-19 spread.
Here are some of the ways we will ensure continuity of services and support:
· We have developed work from home plans should our offices close or employees need to stay home
· We have processes that ensure employees are able to support you remotely
· We have redundancies in staff to ensure all services continue
· We have taken precautionary measures to decrease spread of illness among our staff
· And we have our products hosted with partners who have disaster and continuity plants that ensure availability of our hosted services
· We are closely following all news from the CDC and WHO and are adjusting our policies as new information is available
We are confident we are prepared to support you so that you can support your school communities during these challenging times.
· When you send school devices home with students, our filtering services will continue and students will be protected.
· Should you open up or extend remote learning, Classroom can ensure your students stay on task.

We are committed to protecting students – online and off – and are here to support you in that. We thank you for your continued trust in us and our products.
Mar 12, 15:16 CDT
Past Incidents
Nov 30, 2020

No incidents reported today.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020
Resolved - This incident has been resolved.
Nov 16, 15:59 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 15:48 CST
Investigating - We are currently investigating an issue causing the Mobile Manager and Relay UI to have issues loading intermittently.
Nov 16, 14:59 CST