Monitoring - Lightspeed Systems has reviewed the recently disclosed PHP vulnerabilities and confirmed that Rocket appliances and SmartShield are not impacted by these vulnerabilities.
We have applied the updated patches or removed affected systems from service, as appropriate, for systems within scope. To date, our review of related services has identified no indicators of compromise.
We will remain diligent and will continuously monitor the situation and our systems. We appreciate your trust in Lightspeed Systems.
Oct 21, 2026 - 15:07 CDT
We have applied the updated patches or removed affected systems from service, as appropriate, for systems within scope. To date, our review of related services has identified no indicators of compromise.
We will remain diligent and will continuously monitor the situation and our systems. We appreciate your trust in Lightspeed Systems.
Oct 21, 2026 - 15:07 CDT
About This Site
We know you rely on Lightspeed Systems solutions to do Amazing things so we continuously monitor our services internally as well as through 3rd party services. Interruptions in services, updates and maintenance announcements will be posted here.
We reserve Thursday, Friday and Saturday nights from 8:00 pm CST to 2 am CST for regular maintenance. Regular maintenance is announced 72 hours in advance.
Our SLA can be found at https://www.lightspeedsystems.com/service-level-agreement/
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
**Lightspeed** Planned service outage – Lightspeed Insight™ Oct 23, 2026 18:00-19:00 CDT
Update -
We will be undergoing scheduled maintenance during this time.
Oct 19, 2026 - 10:10 CDT
Oct 19, 2026 - 10:10 CDT
Scheduled -
The Lightspeed engineering team will be performing upgrades to Lightspeed Insight™. This will take place on Friday October 23, 2026 at 6 pm CST.
During this time, the user interface will not be accessible. Also, during the window the Insight agent data will continue to be collected.
No action is required OR Users need to perform in order to prepare for this process.
The upgrade is expected to take 30 min to carry out and should be completed no later than 7:00 pm CST.
We appreciate your patience as we conduct this work.
Please continue to monitor status.lightspeedsystems.com for additional updates.
Oct 13, 2026 - 18:29 CDT
During this time, the user interface will not be accessible. Also, during the window the Insight agent data will continue to be collected.
No action is required OR Users need to perform in order to prepare for this process.
The upgrade is expected to take 30 min to carry out and should be completed no later than 7:00 pm CST.
We appreciate your patience as we conduct this work.
Please continue to monitor status.lightspeedsystems.com for additional updates.
Oct 13, 2026 - 18:29 CDT