Lightspeed Systems
All Systems Operational

About This Site

We know you rely on Lightspeed Systems solutions to do Amazing things so we continuously monitor our services internally as well as through 3rd party services. Interruptions in services, updates and maintenance announcements will be posted here.

We reserve Friday and Saturday nights from 8:00 pm CST to 2 am CST for regular maintenance. Regular maintenance is announced 72 hours in advance.

Our SLA can be found at http://www.lightspeedsystems.com/sla/

Analytics Operational
BYOD Filter Operational
Classroom ? Operational
Cloud Filter Operational
Launch Dashboard Operational
Lightspeed Systems Community Site / Web Site Operational
LSAccess.me Operational
Mobile Device Manager ? Operational
Relay Operational
Rocket ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Lightspeed’s COVID-19 Continuity of Services Mar 12, 15:18 - May 25, 09:18 CDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 1, 18:23 CDT
Scheduled - We know that COVID-19 is impacting schools around the world and that you are busily preparing to provide the best and safest education for your students, even during illness and potentially extended school closures.

You rely on us and our services to keep your students safe and we take that responsibility seriously. We have implemented processes to ensure uninterrupted services and support during the Coronavirus COVID-19 spread.
Here are some of the ways we will ensure continuity of services and support:
· We have developed work from home plans should our offices close or employees need to stay home
· We have processes that ensure employees are able to support you remotely
· We have redundancies in staff to ensure all services continue
· We have taken precautionary measures to decrease spread of illness among our staff
· And we have our products hosted with partners who have disaster and continuity plants that ensure availability of our hosted services
· We are closely following all news from the CDC and WHO and are adjusting our policies as new information is available
We are confident we are prepared to support you so that you can support your school communities during these challenging times.
· When you send school devices home with students, our filtering services will continue and students will be protected.
· Should you open up or extend remote learning, Classroom can ensure your students stay on task.

We are committed to protecting students – online and off – and are here to support you in that. We thank you for your continued trust in us and our products.
Mar 12, 15:16 CDT
Past Incidents
Oct 29, 2020

No incidents reported today.

Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020
Completed - The scheduled maintenance has been completed.
Oct 24, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 21:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 19, 19:36 CDT
Scheduled - We will be performing database maintenance starting on Friday, October 23rd at 9 PM PST and continuing until Saturday, October 24 at 3 AM PST. Mobile Manger, Relay Frontend (Device Filtering and Reporting will remain functional) and the Launch Dashboard will be unavailable for the duration of this service window.

We appreciate your patience as we perform this maintenance.
Oct 23, 23:00 CDT
Oct 23, 2020
Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020
Completed - The scheduled maintenance has been completed.
Oct 19, 22:33 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 19, 22:32 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 22:00 CDT
Scheduled - We are updating the network configuration for https://www.lightspeedsystems.com on 2020-10-19 at 10:00pm CDT. The change will include a DNS update that may cause the site to become unreachable for a brief period as the new setting propagates globally.
Oct 19, 16:50 CDT
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.