PHP Security Update
Monitoring - Lightspeed Systems has reviewed the recently disclosed PHP vulnerabilities and confirmed that Rocket appliances and SmartShield are not impacted by these vulnerabilities.

We have applied the updated patches or removed affected systems from service, as appropriate, for systems within scope. To date, our review of related services has identified no indicators of compromise.

We will remain diligent and will continuously monitor the situation and our systems. We appreciate your trust in Lightspeed Systems.
Oct 21, 2026 - 15:07 CDT

About This Site

We know you rely on Lightspeed Systems solutions to do Amazing things so we continuously monitor our services internally as well as through 3rd party services. Interruptions in services, updates and maintenance announcements will be posted here.

We reserve Thursday, Friday and Saturday nights from 8:00 pm CST to 2 am CST for regular maintenance. Regular maintenance is announced 72 hours in advance.

Our SLA can be found at https://www.lightspeedsystems.com/service-level-agreement/

Lightspeed Alert™ Operational
Lightspeed Classroom™ Operational
Lightspeed Filter™ Operational
Lightspeed Hall Monitor™ Operational
Lightspeed Insight™ Operational
Lightspeed LiveSafe™ Operational
Lightspeed MDM™ Operational
Lightspeed Rocket™ Operational
Lightspeed Signal™ Operational
Lightspeed StopIt™ Operational
Lightspeed Customer Portal / Web Site Operational
Launch Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 25, 2026

No incidents reported today.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

**Lightspeed** Planned service outage – Lightspeed Insight™
Completed - The scheduled maintenance has been completed.
Oct 23, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 18:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 19, 10:10 CDT
Scheduled - The Lightspeed engineering team will be performing upgrades to Lightspeed Insight™. This will take place on Friday October 23, 2026 at 6 pm CST.

During this time, the user interface will not be accessible. Also, during the window the Insight agent data will continue to be collected.

No action is required OR Users need to perform in order to prepare for this process.

The upgrade is expected to take 30 min to carry out and should be completed no later than 7:00 pm CST.

We appreciate your patience as we conduct this work.

Please continue to monitor status.lightspeedsystems.com for additional updates.
Oct 13, 18:29 CDT
INCIDENT #16137**Lightspeed Classroom** Classes not loading for OneRoster organizations.
Resolved - This incident has been resolved.
Oct 23, 09:58 CDT
Update - We are continuing to monitor for any further issues.
Oct 23, 08:49 CDT
Update - We are continuing to monitor for any further issues.
Oct 23, 08:38 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 23, 08:38 CDT
Identified - The issue has been identified and a fix is being implemented.
Oct 23, 08:18 CDT
Update - We are continuing to investigate this issue.
Oct 23, 08:03 CDT
Investigating - We are investigating an issue where classes are missing from the Lightspeed Classroom teacher dashboard. This affects only organizations using OneRoster sync. Our engineering team is working on a fix and will update you shortly.
Oct 23, 07:56 CDT

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Unresolved incident: PHP Security Update.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage