We are pleased to inform you that the issue has been resolved and we can confirm that all our systems are now fully operational.
As part of our commitment to providing you with the best possible service, we will be conducting an internal investigation of this incident to identify the root cause and make any necessary improvements to our system to prevent or minimize the likelihood of a recurrence in the future.
Thank you for your patience and understanding during this time. If you have any further questions or concerns, please reach out to our support team.
Posted Oct 03, 2023 - 05:37 CDT
Investigating
We are actively investigating reports that Lightspeed MDM users may be experiencing an issue with privileged admin roles and Salesforce sync.
Our engineering team are working to resolve the issue and will provide another update shortly.
Posted Oct 03, 2023 - 03:44 CDT
This incident affected: Lightspeed Filter™ and Lightspeed MDM™.