Lightspeed Systems Status - Lightspeed Domain Change

Lightspeed Domain Change - browser cache not updating

Incident Report for Lightspeed Systems

Resolved

This incident has been resolved.

Posted Aug 11, 2023 - 09:32 CDT

Monitoring

We have seen a small amount of users that have an extended cache on their browser that is improperly holding on to the old domain. Either connecting directly to the new domain or clearing the browser cache will resolve this on its own. It will also naturally clear up as the browser cache expires.

https://help.lightspeedsystems.com/s/article/Clearing-Your-Browser-Cache?language=en_US

Posted Aug 07, 2023 - 03:31 CDT

This incident affected: Lightspeed Alert™, Lightspeed Classroom Management™, Lightspeed Filter™, Lightspeed MDM™, and Launch Dashboard.