Temporary Delay in image processing for Alert

Incident Report for Lightspeed Systems

Resolved

This incident has been resolved.

Posted May 15, 2023 - 19:50 CDT

Investigating

An issue has been detected with one of our external service providers, leading to a temporary delay in image processing for Alert. As soon as we have additional information, we’ll promptly provide an update. Once the issue is resolved clients may experience a short term increase in alert volumes

Posted May 15, 2023 - 13:41 CDT

This incident affected: Lightspeed Alert™.