Lightspeed Systems Service Status

All Systems Operational

About This Site

We know you rely on Lightspeed Systems solutions to do Amazing things so we continuously monitor our services internally as well as through 3rd party services. Interruptions in services, updates and maintenance announcements will be posted here.

We reserve Thursday, Friday and Saturday nights from 8:00 pm CST to 2 am CST for regular maintenance. Regular maintenance is announced 72 hours in advance.

Our SLA can be found at https://www.lightspeedsystems.com/service-level-agreement/

Lightspeed Alert™ ? Operational
Lightspeed Classroom™ ? Operational
Lightspeed Filter™ Operational
Lightspeed Insight™ ? Operational
Lightspeed MDM™ ? Operational
Lightspeed Signal™ ? Operational
Lightspeed StopIt™ ? Operational
Lightspeed Customer Portal / Web Site Operational
Launch Dashboard Operational
Lightspeed Rocket™ ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

**Lightspeed StopIt** Planned service outage – Lightspeed STOPit, HELPme Admin, Admin apps and apps Sep 22, 2025 03:00-04:00 CDT

The Lightspeed engineering team will be making upgrades to Lightspeed STOPit, HELPme Admin, Admin apps and apps. This will take place on Monday September 22nd at 3:00am CST.

During this time, access to STOPit and HELPme Admin, Admin apps, the web app, and app may be unavailable.

No action is required in order to prepare for this process.

The upgrade is expected to take one hour to carry out and should be completed no later than Monday September 22nd, 3:00am CST.

We appreciate your patience as we conduct this work.

Please continue to monitor status.lightspeedsystems.com for additional updates.
Posted on Sep 22, 2025 - 12:38 CDT
Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025
**Lightspeed StopIt** Planned service outage – Lightspeed STOPit, HELPme Admin, Admin apps and apps
Completed - The scheduled maintenance has been completed.
Sep 14, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 04:00 CDT
Scheduled - The Lightspeed engineering team will be making upgrades to Lightspeed STOPit, HELPme Admin, Admin apps and apps. This will take place on Sunday September 14th at 4:00am CST.

During this time, access to STOPit and HELPme Admin, Admin apps, the web app, and app may be unavailable.

No action is required in order to prepare for this process.

The upgrade is expected to take one hour to carry out and should be completed no later than Sunday September 14, 5:00am CST.

We appreciate your patience as we conduct this work.

Please continue to monitor status.lightspeedsystems.com for additional updates.
Sep 10, 10:04 CDT
Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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