Lightspeed Systems Status

All Systems Operational

About This Site

We know you rely on Lightspeed Systems solutions to do Amazing things so we continuously monitor our services internally as well as through 3rd party services. Interruptions in services, updates and maintenance announcements will be posted here.

We reserve Thursday, Friday and Saturday nights from 8:00 pm CST to 2 am CST for regular maintenance. Regular maintenance is announced 72 hours in advance.

Our SLA can be found at https://www.lightspeedsystems.com/service-level-agreement/

Lightspeed Alert™ Operational

Lightspeed Classroom™ Operational

Lightspeed Filter™ Operational

Lightspeed Insight™ Operational

Lightspeed MDM™ Operational

Lightspeed Signal™ Operational

Lightspeed StopIt™ Operational

Lightspeed Customer Portal / Web Site Operational

Launch Dashboard Operational

Lightspeed Rocket™ Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

[INCIDENT #14347]**[Lightspeed Systems iOS Cloud Proxy]** [Slow or Unresponsive]

Resolved - We are pleased to inform you that the issue has been resolved and we can confirm that all our systems are now fully operational.

As part of our commitment to providing you with the best possible service, we will be conducting an internal investigation of this incident to identify the root cause and make any necessary improvements to our system to prevent or minimize the likelihood of a recurrence in the future.

Thank you for your patience and understanding during this time. If you have any further questions or concerns, please reach out to our support team.
Aug 27, 15:09 CDT

Update - We are continuing to monitor for any further issues.
Aug 27, 12:30 CDT

Monitoring - Our engineering team have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Aug 27, 12:30 CDT

Identified - Our engineering team have identified the issue and are currently working to resolve it as quickly as possible. We will keep you updated with any developments and provide another update shortly.

Thank you for your patience and understanding.
Aug 27, 11:25 CDT

Investigating - We are actively investigating reports that Lightspeed Filter iOS Cloud Proxy users may be experiencing slow or unresponsive Google/YouTube traffic.

Our engineering team are working to resolve the issue and will provide another update shortly.
Aug 27, 11:15 CDT

Aug 26, 2025

**Lightspeed** Planned service outage – Lightspeed Insight™

Completed - The scheduled maintenance has been completed.
Aug 26, 19:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 18:00 CDT

Scheduled - The Lightspeed engineering team will be making upgrades to Lightspeed Insight™. This will take place on September 26, 2025.

During this time, Lightspeed Insight™ customers will not be able to login.

No action is required in order to prepare for this process.

The upgrade is expected to take 1 hour to carry out and should be completed no later than September 26, 2025.

We appreciate your patience as we conduct this work.

Please continue to monitor status.lightspeedsystems.com for additional updates.
Aug 26, 16:21 CDT

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

[INCIDENT #14294]**Lightspeed Filter & UI/UX** Slow loading UI, Terms of Service Displaying, iOS Cloud Proxy connection issues as it relates to Google or YouTube

Resolved - This incident has been resolved.
Aug 21, 10:45 CDT

Update - We are continuing to monitor for any further issues.
Aug 20, 14:51 CDT

Update - We are continuing to work on a fix for this issue.
Aug 20, 11:58 CDT

Investigating - We are actively investigating reports that Lightspeed Filter & UI/UX users may be experiencing slow loading UI, Terms of Service Displaying, iOS Cloud Proxy connection issues as it relates to Google or YouTube. This also includes possible prompts for teachers to sign into a-fallback-lightspeed.ably.io, when managing a class.

Our engineering team is working to resolve the issue and will provide another update shortly.
Aug 20, 10:41 CDT

Aug 20, 2025

Aug 19, 2025

No incidents reported.