Lightspeed Systems
All Systems Operational

About This Site

We know you rely on Lightspeed Systems solutions to do Amazing things so we continuously monitor our services internally as well as through 3rd party services. If there are any interruptions in services, updates will be posted here.
Our SLA can be found at http://www.lightspeedsystems.com/sla/

BYOD Filter   Operational
Classroom Orchestrator   ? Operational
Cloud Filter   Operational
Launch Dashboard   Operational
Lightspeed Systems Community Site / Web Site   Operational
LSAccess.me   Operational
Mobile Device Manager   ? Operational
Relay   Operational
Rocket   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Due to a company scheduled event, Lightspeed Systems Technical Support will close early at 3 PM CT on Friday, October 20. Critical technical support assistance will still be available by calling 1.800.444.9267. Standard Support operations will resume Monday October 23rd at 2 am CT.
If you have any questions or concerns please direct them to shane@lightspeedsystems.com
Thank you,
Posted on Oct 18, 10:03 PDT
Past Incidents
Oct 20, 2017

No incidents reported today.

Oct 19, 2017
Completed - The scheduled maintenance has been completed.
Oct 19, 16:22 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 16:00 PDT
Scheduled - We will be performing maintenance on the Cloud Filter beginning October 19th at 4pm PDT, and ending by October 19th at 5pm PDT . During the maintenance window brief interruptions in service are expected to occur intermittently.

If you plan to use Cloud Filter management console during this time, please take care to save your work and log out before the maintenance interval begins.

We appreciate your patience as we work to improve Cloud Filter and related services.
Oct 17, 09:03 PDT
Oct 18, 2017

No incidents reported.

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017
Resolved - We have identified the cause of the delayed device commands. At this time all enqueued commands have been processed and the service is processing commands normally.
Oct 10, 18:49 PDT
Identified - We are observing a very large number of enqueued device activity requests, and this is causing a delay in the processing of device commands.
Oct 10, 08:13 PDT
Oct 9, 2017
Resolved - This issue has been resolved.
Oct 9, 14:43 PDT
Investigating - We are currently investigating reports of delayed mobile manager device commands and activities.
Oct 9, 11:32 PDT
Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.

Oct 6, 2017

No incidents reported.